Terms and Conditions

By placing an order through this website with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you have any queries other than the information provided on our website, please contact one of our staff by email using the address provided on the Contacts page.

By placing an order via this website you as the customer are making an offer to Thelma Henry to purchase the goods detailed in your order upon the terms described in our order.

Once you have placed an order we will send you an order number and confirmation that your order has been received. A contract between you and Thelma Henry for the sale of the products will only exist once an order has been accepted and processed. Your Credit Card/Debit Card will be authorised when your order is placed.

All our products are subject to stock levels and availability at the time of ordering.
The customer must be aware that we reserve the right to remove or change any product on our website.

All goods remain the property of Thelma Henry until paid for in full.

Prices and availability are of goods are subject to change without notice. A delivery charge will be added to your order value. Please see our delivery times and charges.

We are entitled to refuse any order placed by you.

We take every care to ensure that the description and specification of our products are correct. However, specifications and descriptions of products on this website are not intended to be binding and only to give as close a description as possible to the actual product. Furthermore while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.